pt. I. Understanding yourself: you can't escape human relations
Human relations can make or break you
Hold on to your positive attitude
When people step on your attitude
pt. II. Relationships with others: vertical and horizontal working relationships
Productivity: a closer look
Your most important working relationship
Understanding the nature of relationships
pt. III. Maximizing your relationships: success as a team player
Stress management: releasing your frustrations harmlessly
Restoring injured relationships
Attitudes among culturally diverse co-workers
pt. IV. Building your career: succeeding in a new job or assignment
Initiation rites: coping with teasing and testing
Absenteeism and human relations
Six common human-relations mistakes
Business ethics, rumors, and confidence triangle
pt. V. Success at expanding your assets: goal setting and attitude
Keeping a positive attitude through plateau periods and reorganizations
When you are tempted to scramble
Moving up to leadership/management
Suggested answers to cases.
