Better by mistake: the unexpected benefits of being wrong

Introduction

(Mis)understanding and (re)defining mistakes : what is a mistake?

It starts early : how our children learn from blunders

"Fail often, fast, and cheap" : mistakes in the workplace

It's not brain surgery

but what if it is? : learning from medicine

Lessons from the cockpit : aviation's approach to errors

Blaming you, blaming me : men, women, and mistakes

You say mistake, i say lesson : different cultures, different approaches

I want to apologize : saying "i'm sorry"

Conclusion.